We often hear this following a merger or acquisition – when the new company is using Webex and the assumption is that everybody has to collaborate in the same app. You have two options, and you may not have known the 2nd was even possible! 1 – Remove Webex and migrate to Microsoft TeamsĪn extremely common question is: “How do we officially move users off Webex when we move to Microsoft Teams?” Your Cisco users may have organically introduced Webex as the collaboration tool in your company and could see Microsoft as the competing intruder. When you plan for that great day when your Microsoft Teams rollout is complete, do you have a plan for your Cisco Webex users? So this hybrid UC co-existence could come in a variety of ways. In a recent independent survey, we learned that 62% of businesses using Cisco endpoints are using Microsoft Teams in parallel. What is missing from these plans is a common scenario we run into with our customers…ĭeploying Microsoft Teams when some users also use Webex.
WEBEX TEAMS BOTS SERIES
Microsoft outlines 4 key stages to rolling out Teams:įurther to this, Microsoft has published a series of videos to aid your Teams deployment. These are both robust, tried, and tested frameworks that help deploy and adopt Skype for Business and now Teams.īefore you get started on your rollout, Microsoft has published a Getting Started Guide for IT Admins. The introduction of Microsoft Teams came with the Practical Guidance for Cloud Voice framework – formerly the Skype Operations Framework. If this is the case at your company, read below as there are special considerations for those Webex users when the rest of your company is deploying Microsoft Teams. If not, do employees generally know which app to use to get the fastest response from any given colleague?.If each employee has a login for both chat apps, will they need to actively use and monitor both on both desktop and mobile?.Does each user have an account provisioned on both apps or only one of them?.How can you be sure a colleague who primarily uses Webex will be able to message a colleague who primarily uses Microsoft Teams?.Using two or more messaging platforms within your organization isn’t inherently wrong.īut, when unifying communication, there are potential friction points if not architected appropriately. If you use Cisco hardware for video conferencing, this could mean you have users already using Webex for messaging. So, the chance of traditional Cisco houses using Teams have increased exponentially. Select attach csv option to send results as an attachment to Teams.Microsoft Teams now boasts over 145 million daily active users.
Select include result option to send results to Teams.ĩ. From the Add Actions menu, select Cisco Teams Alert Integration action.Ĩ. Edit an existing alert - From the Alerts page in the Search and Reporting app, select Edit>Edit actions for an existing alert.ģ.
Enter alert details and configure triggering and throttling as needed.Ģ. Create a new alert - From the Search page in the Search and Reporting app, select Save As > Alert. Set up a Webex Teams when selecting alert actions for an alert.ġ. "search_uri": "/servicesNS/admin/search/saved/searches/TestTeams", Search ID or SID for the saved search that triggered the alert.POST request's JSON data payload includes the following details. The WebexTeams_AlertAction passes JSON formatted information about the alert in the body of the POST request. When an alert triggers, the WebexTeams_AlertAction makes an HTTP POST request on the Teams URL.
The add-on has the option to pass the event contents as a json payload, or as a csv attachment. The WebexTeams_AlertAction Splunk Add-on is an alert action that can pass alert results to any Webex Teams (formerly Spark) id, which includes individual users, rooms, and workspaces.
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